FAQ

Questions researchers ask.

Quick answers about figures, plans, credits and publishing.

Getting started

Is there a free trial?

Yes. Confirm your email and create 2 figures free. No card needed.

What can I make?

Scientific illustrations, protocols, timelines and flowcharts, from your own description.

Are the labels already in the figure?

Yes. Every label is written in and proofread.

Is the science checked?

Labels are proofread. Please check the science before you submit.

What if a word is spelled wrong?

Use Fix text and type the right word. It matches the other labels. Free.

Can I change part of a figure?

Yes. Use Paint to redraw an area, or Repair to clean up a damaged part.

Can I start from my own image?

Yes. Upload an image or a project file and keep editing.

Is the quality good enough for journals?

Yes. Choose High quality: twice the drawn pixels, sharpened, as PNG, TIFF, PDF or JPG.

Can I use the figures in my article?

Yes. Each figure comes with a Rights to Publish PDF.

What is the difference between monthly and annual?

Monthly: $9.99 a month for 15 figures, and unused figures roll over. Annual: $109 a year for 180 figures ($9.08 a month), valid all year.

What happens to figures I do not use?

Monthly: they roll over for up to 12 months. Annual: they end with the membership year.

Can I share credits with my lab?

Yes, credits from a purchased membership, until your membership period ends.

How do I cancel?

Anytime from your studio. You keep access until the paid period ends.

Are my figures private?

Yes. Only you can see them, and you can lock folders with a PIN.

Can I work with co-authors?

Yes. Share a figure by email or with a view link.

What if a figure does not come out right?

Failed figures are free. Report a problem in the studio and we credit it back.

How do I get help?

Chat with our team inside the studio.

Paste your text and see it drawn, labelled and proofread.